• Triple-Batteries

Triple-Batteries

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Overview

Triple-Batteries has a rating of 1.2 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Triple-Batteries ranks 56th among Batteries sites.

  • Service
    7
  • Value
    6
  • Shipping
    7
  • Returns
    5
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
2
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How would you rate Triple-Batteries?
Top Positive Review

“Batteries as anticipated”

Dan D.
7/11/21

Ordered m12 replacement batteries with good results. Charge and function like the name brand at a fraction of the cost. Look identical to the name brand except for the product stickers which is to be expected. Ordered m12/m18 chargers and they function just like OEM. If I didn't know better, I'd think the manufacturer makes the name brand as well as the "generic" in the same facility.

Top Critical Review

“Never again”

Kevin D.
1/4/22

I used their own website to figure out which battery to order. They wrong one was sent. Returning it has been impossible. Always another hoop to jump through, no refund and the correct battery has never been sent. Useless place to order from.

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user kevind1574
1 review
1 helpful vote
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January 4th, 2022

I used their own website to figure out which battery to order. They wrong one was sent. Returning it has been impossible. Always another hoop to jump through, no refund and the correct battery has never been sent. Useless place to order from.

Tip for consumers:
Try somewhere else

Products used:
Tried to order a replacement battery for a cordless Dyson. They sent the wrong one and never sent the correct one.

Service
Shipping
Returns
Thumbnail of user jeffs1160
2 reviews
3 helpful votes
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May 27th, 2020

Just received these batteries today and find they will not fit the Craftsman charger. In fact they got damaged when trying to plug them into the Craftsman charger and the charger blinked that they were defective. They may look like craftsman batteries, but they are not a replacement in any way. Reading the return policy says that I will have to pay to ship them back and if any damage is reflected I will not receive a refund.
No refund guarantee. Stay away from this company. I am VERY unhappy and will definitely warn any of my friends and family about this product and company. As if, I have money to throw away.

Thumbnail of user leonb159
1 review
1 helpful vote
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March 18th, 2021

I called AAA to get a jump start. On arrival the installer checked the battery and said I needed a new one. I agreed, but the installer told me AAA didn't carry smart key batteries for a Nissan Murano. The car is over 10 years old and this was the first time I've heard this. My question is how come AAA doesn't carry them? Don't most cars have smart keys.

Thumbnail of user martyr67
1 review
4 helpful votes
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April 13th, 2020

Batteries don't hold a charge and don't have any power when they are supposedly charged. I feel ripped off. You can't send them back after 30 days

Thumbnail of user randys386
1 review
3 helpful votes
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May 4th, 2020

I received 2 batteries for $150 for my greenworks battery lawnmower. They didn't work. The mower would run for a couple seconds, then stop. After numerous emails i was given a refund. They need to bring up the quality of their product.

Thumbnail of user frankl1429
1 review
0 helpful votes
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December 12th, 2022
• Updated review

After go back and forth with the company I contacted my credit card company and "the day" I did triple batteries said they would take back the battery BUT they wanted the tracking number AND I was responsible for ALL the postage and handling which because it's was a Lith-Ion battery was almost half of what it costs. Don't walk away from this company but RUN.

Bad return policy on defective battery.
December 5th, 2022
• Previous review

I received a defective battery and wanted a return or replacement and this company gave me the runaround. I had to take matters in a different direction.

Tip for consumers:
Stay away from this company and shop elsewhere.

Products used:
18V Dewalt replacement battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user tm556
1 review
1 helpful vote
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April 15th, 2021

I recieved 2 19.2v batteries for my craftsman drill. 1 works 1 doesn't take a charge. After fulfilling the request for pictures of my charger and video of the problem, they have yet to respond (8 emails) I'm completely disgusted by this company. Zero stars would be generous.

Tip for consumers:
Find another company

Products used:
Batteries

Service
Value
Shipping
Returns
Quality
Thumbnail of user karenb1640
1 review
3 helpful votes
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July 10th, 2020

Don't buy from these people. Both newly purchased batteries didn't work. One so defective it didn't even fit in the battery charger. Save your money.
I wish I har

Thumbnail of user johnd3631
1 review
3 helpful votes
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April 27th, 2020

Terrible company, terrible or no customer service, look at reviews on here... terrible! I called and advised that I did not receive my replacement batteries for 14.4 volt DeWalt drill. THEY WONT GIVE YOUR $ BACK OR SEND YOU YOUR PRODUCT... GO TO ANOTHER COMPANY, THIS ONE STINKS.

Thumbnail of user dand938
1 review
0 helpful votes
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July 11th, 2021

Ordered m12 replacement batteries with good results. Charge and function like the name brand at a fraction of the cost. Look identical to the name brand except for the product stickers which is to be expected. Ordered m12/m18 chargers and they function just like OEM. If I didn't know better, I'd think the manufacturer makes the name brand as well as the "generic" in the same facility.

Thumbnail of user jonathanw322
1 review
3 helpful votes
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June 11th, 2020

Shipped wrong product, charged restocking fee
Other product was defective and would not charge right out of
The bubble wrap. Scam company dangerous products.

Thumbnail of user paulf542
1 review
1 helpful vote
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March 18th, 2020

Bought 4 of these. All 4 are useless, wont hold power for more then a minute. Vanon Coustomer service responds but gives me the run around stating that I did not buy from them, But Triple Batteries is Vanon site

Thumbnail of user donaldp813
1 review
0 helpful votes
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February 27th, 2023

Don't buy these batteries! They are junk! They hold only a small charge and are exhausted quickly. I bought an 18v dewalt battery which wouldn't charge out of the box. I emailed the company and their response was 10% discount when I bought an additional battery. What a lot of crap. They aren't cheap and are vastly inferior. Buy the real thing instead.

Tip for consumers:
That others had a similar bad experience with this company and not to waste their money on junk!

Products used:
Dewalt batteries

Service
Value
Shipping
Returns
Quality
Thumbnail of user rogers828
1 review
0 helpful votes
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October 14th, 2021

Order and received two craftsman 19.2 batteries one is good the will not take a charge and they will not do anything about it

Thumbnail of user cyanh
1 review
1 helpful vote
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November 11th, 2018

Received these batteries and they fit and charged up on my Dewalt with no problems. Have use one of them briefly and it worked fine. The real test will be a future construction product which will tell how long they last. If I am disappointed I will make a supplemental review. One note, they are slightly larger and heavier than the originals.

Thumbnail of user davidp5040
1 review
0 helpful votes
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February 7th, 2023

Purchase 4 18 volt Milwaukee type batteries.none any good.cant contact for replacement or refund.never purchase any from them again or recommend to anyone.

Tip for consumers:
Product is no good.

Products used:
None of the batteries good.never drilled 1st hole.prduct not as posted.bad.

Service
Value
Shipping
Returns
Quality
Thumbnail of user richp412
1 review
1 helpful vote
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April 27th, 2021

I ordered 2 batteries for my Dewalt drill. When they arrived I tried to plug one into my Dewalt battery charger and it wouldn't fit; the batteries also would not fit my drill. Further, they were not even Dewalt batteries. I returned the batteries to the specified address for a refund with the specified RMA number inside and outside the package, I paid the return shipping costs myself and waited. Only after pinging them by email did I get a response and a PARTIAL refund - even after fully complying with they return policy and all the instructions. Do not under circumstances deal with the thieves. Their advertising is not truthful and their business practices are unscrupulous to be sure.

Tip for consumers:
Don't believe their advertising. Read the ads very carefully!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user km846
2 reviews
2 helpful votes
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March 23rd, 2021
Verified purchase

I have purchased replacement batteries for Milwaukee tools from 3B before. The result was great. Charged very well, HELD charges and performed as wells any brand name battery. I then took a plunge and purchased 3 batteries for Ridgid tools. These were 2- 4ah and 1- 6ah. Visually, they were all identical. 1st red flag. As I compared them to existing Ridgid brand batteries they looked the part w the exception to the 6ah battery. At this point I'm thinking "what am I not seeing here". Charged them all, went well, a week later put them out to use on a job- in a flashlight. Flashlight kept going off as it does when a battery is low. Checked LED readout- Full. Removed battery and reinstalled. Once again, light in the flash light, then off again. 2nd red flag. I check a few tools like this. It is as though the batteries have a timing chip in them. I checked and rechecked the tabs on batteries and tools to see if connection was correct or short in some manner. Nothing stands out. A fair amount of time has passed. I bought them with something of a discount so the loss isn't horrendous but, annoying. As I revisit the whole event. I figure they, factory, sales and myself ALL screwed up. Me for not doing a righteous $#*!out to 3B, the sales people for pulling a bait and switch(put a 6ah sticker on an identical 4ah battery) and the factory for building a flawed battery. Now a couple of months have passed since purchase. I assigned two batteries to a specific tool and cased them and tool up. I just checked batteries and tool. Batteries still have a charge, and yep, still have a timeout glitch in them. Completely unreliable in the field. Well, truth be told, they do work. You just have to unload battery and reload every time they shut down. Piss poor. I'll gladly take the hit from Ridgid and buy a battery where all I have to do is wince from the $$$ cost, charge it, and use the tools. Makes my day SO much less stressed, and toss anxiety out the window where it belongs. I think my total loss for the experiment amounts to a tad under 100$. I received about 500$ worth of stress, confusion, anger and general malaise. Not the swinging bargain after all. I give it a two. Batteries actually hold a charge and charge well. It the USING the charge part that really hammers the coffin

Tip for consumers:
Use quickly so you have a leg to stand on when it comes to returns- unless its obvious you ended up with junk

Products used:
replacement batteries 4ah and 6ah

Service
Value
Shipping
Quality
Thumbnail of user donnab1085
1 review
2 helpful votes
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June 9th, 2020

They said I ordered an 18V battery for my 14.4V drill - it's because they were out of my battery they sent me the wrong one - said I ordered it - I had to pay $8.00 to ship back then they shorted my refund by 5.99 for initial shipping. DO NOT BUY HERE! Amazon has the same batteries for less - and they guarantee your safisifaction without money out of your pocket. DO NOT SHOP WITH TRIPLE BATTERIES!

Thumbnail of user davidh5267
1 review
0 helpful votes
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March 19th, 2021

When they arrived, I tried to plug them into the drill. THEY DIDN'T FIT. I then tried to plug them into my DEWALT charger. THEY DIDN'T FIT. I then took one of my old batteries and compared their connector end against the connector end of the new batteries. They appeared very similar. EXCEPT FOR ONE DETAIL - THE NEW ONES DON'T FIT INTO EITHER THE DEWALT DRILL OR THE DEWALT CHARGER!
The first picture is the original Dewalt battery. The second picture is the NEW battery. Looks like it should fit... BUT, IT DOESN'T! I even held the two batteries against each other. The inside & outside dimensions of the connection housings are very similar. EXCEPT, THE OLD BATTERY GOES "CLICK" AND THE NEW BATTERY DOESN'T GO INTO THE HANDLE OF THE DRILL!

Thumbnail of user davidr5812
1 review
0 helpful votes
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March 13th, 2023

The price is very good but you get what you paid for, I just waisted $40. The battery I purchased does not work in any of my tools. I have charged it and charged it but it is useless!

Thumbnail of user karenb1765
1 review
0 helpful votes
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August 28th, 2020

The dewalt 20. Bought 2. And they will not hold charge very long. They are junk... do not buy. They are on charger longer than any usage. They say they arecharger but are not!

Thumbnail of user pault459
1 review
0 helpful votes
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December 1st, 2019

They're terrible. Hold a charge for about 5 minutes of continuous use. They are as bad as what I wanted to replace. It's too bad but the most cost effective way to get NEW batteries is to buy a new drill too.

Thumbnail of user jdm29
1 review
0 helpful votes
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June 2nd, 2020

Bought 2 batteries for B & D weed cutter. One will not hold a charge Only had batteries for 2 months. THERE IS NO WAY TO CONTACT THIS COMPANY. My email is: *******@juno.com

Thumbnail of user davidl4097
1 review
0 helpful votes
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December 30th, 2021

I bought 2 6.0Ah 19.2 volt Replacement Battery for Craftsman C3 | Lithium Ion XCP 19.2V DieHard Batteries, 12/20, They were supposed to be knew. When received them, I knew that I am supposed to charge them before I use them. I put them in my charger, and got the green light flashing, So I started using them as if they are fully charged. I only used them occasionally, for my Craftsman Flashlight. When they finally did drain and had no more juice left, i put them in my charger again. GUESS WHAT? It still showed that they are fully charged!
I figured, maybe my charger is damaged? So, I bought myself a new charger! But of course, it showed the same results on the batteries, that they are FULLY CHARGED, when they were COMPLETELY DEAD!
After emailing many times, with proof of my purchase, I'm still waiting for any acknowledgement from them!
BUYING FROM THIS COMPANY< IS LIKE MAILING CASH
It's a CHINESE COMPANY, and the only to get their attention, is to stop buying ANY of their products.

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